...What we do...
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What we do

Make a difference through innovative solutions that enable our clients to help their customers experience a better life.

We create world-first experiences across voice, digital and mobile. Our product vision is to enable connections between clients and customers in more meaningful ways to make life better.

We work as a team and when you become a client, you become a part of this team. During design, iteration, testing, improvement, development and analytics, you are involved.

We’re a team of 55 makers, creators and doers. At VERSA, data, design and strategy meet innovation, technology and development to create seamless user experiences.

Simply put, we create experiences to help people experience a better life.

Here’s how we do it..

Data & Insights

We always start with why, so our data means more.

  • User Interviews
  • Usability Testing
  • User Surveys
  • Data Analysis
  • Market Research
  • Focus Groups

Strategy & Creative

We use data to define problems, and strategy to find direction.

  • Digital Strategy
  • Content Strategy
  • Conversation Strategy
  • Persona Development
  • Customer Journey Map
  • Search Engine Optimisation

Design & Innovation

We bring ideas to life and validate them through the user. Iterating and improving continuously.

  • Ideation & Optimisation
  • User Experience (UX)
  • User Interface (UI)
  • Voice User Interface (VUI)
  • Prototyping
  • Branding, Identity & Content

Technology & Development

We put the user first, our solutions are smart, scalable and future proofed.

  • Website & E-Commerce
  • iOS & Android
  • CMS & Platform
  • API & Integrations
  • Voice & Chatbot Development
  • Machine Learning & AI

Who we do it for

Around the world & in Australia we're working to build a better industry

Awards and honors

We love our platforms, so much we decided to make better friends with them

  • 2019

    Employer of the Year

    AdNews Agency of the Year Awards

    Winner

  • 2018

    Emerging Agency of the Year

    B&T Agency of the Year Awards

    Winner

  • 2018

    Emerging Agency of the Year

    Mumbrella Agency of the Year Awards

    Winner

  • 2018

    People Culture

    B&T Agency of the Year Awards

    Finalist

  • 2017

    Best in Show - Content

    Davey Awards

    Winner

  • 2016

    Best Entertainment and Media

    AIMIA Awards

    Winner

  • 2016

    Best Government & Not-Profit

    AIMIA Awards

    Winner

  • 2016

    Best Learning and Education

    Davey Awards

    Winner

  • 2016

    Best Use of Smartphone or Tablet Device

    AIMIA Awards

    Winner

  • 2015

    Advertising & Media Food & Beverage

    The Webby Awards

    Official Honoree

  • 2015

    Best Government

    The Webby Awards

    Official Honoree

  • 2015

    Best Use of Customer Data

    Sitecore Awards

    Winner