...What we do...
What we do

What we do

Make a difference through innovative solutions that enable our clients to help their customers experience a better life..

We create world-first experiences across voice, digital and mobile. Our product vision is to enable connections between clients and customers in more meaningful ways to make life better.

We work as a team and when you become a client, you become apart of this team. During design, iteration, testing, improvement, development and analytics, you are involved.

We’re a team of 55 makers, creators and doers. At VERSA, data, design and strategy meet innovation, technology and development to create seamless user experiences.

Simply put, we create experiences to help people experience a better life.

Here’s how we do it.

Data & Insights

We always start with why, so our data means more.

  • User Interviews
  • Usability Testing
  • User Surveys
  • Data Analysis
  • Market Research
  • Focus Groups

Strategy & Creative

We use data to define problems, and strategy to find direction.

  • Digital Strategy
  • Content Strategy
  • Conversation Strategy
  • Persona Development
  • Customer Journey Map
  • Search Engine Optimisation

Design & Innovation

We bring ideas to life and validate them through the user. Iterating and improving continuously.

  • Ideation & Optimisation
  • User Experience (UX)
  • User Interface (UI)
  • Voice User Interface (VUI)
  • Prototyping
  • Branding, Identity & Content

Technology & Development

We put the user first, our solutions are smart, scalable and future proofed.

  • Website & E-Commerce
  • iOS & Android
  • CMS & Platform
  • API & Integrations
  • Voice & Chatbot Development
  • Machine Learning & AI

Who we do it for

Around the world & in Australia we're working to build a better industry

    • 2019

      Employer of the Year

      AdNews Agency of the Year Awards

      Winner

    • 2018

      Emerging Agency of the Year

      B&T Agency of the Year Awards

      Winner

    • 2018

      Emerging Agency of the Year

      Mumbrella Agency of the Year Awards

      Winner

    • 2018

      People Culture

      B&T Agency of the Year Awards

      Finalist

    • 2017

      Best in Show - Content

      Davey Awards

      Winner

    • 2016

      Best Entertainment and Media

      AIMIA Awards

      Winner

    • 2016

      Best Government & Not-Profit

      AIMIA Awards

      Winner

    • 2016

      Best Learning and Education

      Davey Awards

      Winner

    • 2016

      Best Use of Smartphone or Tablet Device

      AIMIA Awards

      Winner

    • 2015

      Advertising & Media Food & Beverage

      The Webby Awards

      Official Honoree

    • 2015

      Best Government

      The Webby Awards

      Official Honoree

    • 2015

      Best Use of Customer Data

      Sitecore Awards

      Winner