We're serious about Conversations
Having meaningful conversations means everything to us, so we’d like to tell you a little about our VERSA Tribe. Our incredible humans are driven by the power of digital and conversational AI. We are:
Human-centred design is at the heart of everything we do. This means before we invest any time getting started on any project, we first invest in getting to know you, your customers and their needs. There’ll be no putting the horse before the cart on our watch – because that won’t get you where you want to go or need to be. Our strategy and insights team takes a data-driven approach to validate, test and hypothesise. We translate insights into a clear strategic vision and user interface. We use this evidence to put forward our recommendations and to help our project teams make the best decisions.
Our UX and creative designers are responsible for reinventing digital with the user in mind. These clever creatives work closely with our strategists, to marry beautiful visual designs with exceptional UX. You could say they make a perfect match. We are proud of the fact our creative team are not one-trick ponies. They have skills in spades as award-winning illustrators, copywriters, conversational designers and multi-media specialists - all of which complements their conversational, app and website design skills perfectly.
Our techies have the experience, proven processes nouse and diverse skillset to deliver the very latest in voice, ai and digital. Our team of Solution Architects, Tech Leads, Developers, QA and BA Analysts bring to the table everything it takes to deliver scalable and stable digital solutions to future proof your digital transformation. Working across multiple scripting languages and CMS platforms, our techs have enterprise-level expertise across Web, Mobile and Voice Skill development.
Client Relationship Gurus
A cornerstone of VERSA is forming strong relationships with clients and the organisations they represent. Our Client Relationship Team are all futurists – they are our window to the future - and every one of them is committed to future-proofing your digital transformation. They get the ball rolling, working closely with you to gain a detailed understanding of your business goals and capabilities, and prepare recommendations to set you up for success.
Our dedicated Project Managers are our can-do movers and shakers. They liaise with our clients and work closely with the rest of the VERSA team to make sure everything we do is delivered on time, on budget and to the highest standard. By establishing these continuous points of contact, you’ll sleep well knowing we ensure a high level of customer service and an outstanding level of service delivery. We value all our clients and our dedicated project managers are committed to developing an ongoing relationship beyond the day to day management of a project.