Improving access and self-service for Victorian educators.
The DET approached VERSA Agency recognising an urgent need to modernise its digital offerings. With ageing tools and poor access to essential Curriculum resources, there was a rising demand for intuitive online solutions that support the needs of educators across Victoria. DET required a delivery partner skilled in navigating the complexities of the education sector, capable of addressing the varied needs of its users and stakeholders.
Critical to the success for each platform was engaging DET’s stakeholders and priority user groups. This process involved extensive user research to capture insights from teachers, school leaders, and curriculum designers. Understanding these audience needs was essential for planning and validating solutions, ensuring that the resulting platforms would be both effective and readily embraced.